Tips and Troubleshooting

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• General Suggestions
  

  Most problems with iPod nano can be solved by resetting it. To reset iPod nano:

  
  
• If your iPod nano isn’t playing music
  

  Make sure the Hold switch is off.

  
  
• If you connect iPod nano to your computer and nothing happens
  

  Make sure you have installed the software from the iPod CD.

  
  
• If you can’t download a song or other item to iPod nano
  

  The song might have been encoded in a format that iPod nano doesn't support. The following audio file formats are supported by iPod nano. These include formats for audiobooks and podcasting:

  
  
• If you have a song in iTunes that isn’t supported by iPod nano
  

  If you have a song in iTunes that isn't supported by iPod nano, you can convert it to a format iPod nano supports. For more information, see iTunes and Music Store Help. If you accidentally set iPod nano to use a language you don't understand You can reset the language.

  
  
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