No. You will receive a replacement iPod that will not contain any of your data, songs, or after-market personalization. Please back up important files and remove all data from your defective iPod before sending it to Apple. Please do not send any accessories with your iPod as they will not be returned.

If your iPod is not personalized, you can expect service to be completed within approximately one week from the time you send your iPod to Apple. If your iPod is personalized, you can expect service to be completed within approximately ten calendar days from the time you send your iPod to Apple.

All iPods are covered by Apple's Limited Warranty for iPod for one year from the date of purchase. To determine your warranty coverage enter the serial number of your iPod in the "About Your Support Coverage" section on the Apple Support site. Apple may need to examine your proof of purchase document to verify your iPod's warranty status.

If you do not have a credit card, please take your iPod to your local Apple Store location for help with warranty service.

Apple's Limited Warranty for iPod excludes coverage for damage resulting from accident, unauthorized service and unauthorized modifications. Please review the warranty for further details.

UK consumer watchdog the National Consumer Council (NCC) is accusing Apple, Microsoft and 15 other major software companies of misleading and unfair practices related to end-user license agreements (EULAs), and has asked for an investigation by the UK's Office of Fair Trading (OFT).

Apple may have developed a contentious relationship with some major music labels, but games publishers are thrilled with the company.

The latest release promises a "flexible and easy-to-use authoring environment", designed for the production of iteractive applications, games, e-learning and other products and services.

Apple today introduced Xsan 2, the first major upgrade to its high performance enterprise class Storage Area Network (SAN) file system for Mac OS X.

The update to the cross platform marketing software increases contact capacity to 100,000 records, reduces memory requirements and optimises performance.